Captain Paul Kieti bought a simcard at Safaricom's Mombasa office but found it defective. He then promptly returned it, expecting a replacement. He was shocked when he was told to buy another one. Capt Kieti is so upset he has decided to surrender his firm's 10 mobile phone lines and demand his deposit, reports Ngumbao Kithi.

If your name is Mary-Perry Waigwa, here is some information that should interest you. The German embassy in Nairobi is so keen to have a word with you that it has sent out several inquiries. So, why not get in touch with the embassy's Press Section on Tel: 712527.

There are officers at the newly-refurbished General Post Office on Kenyatta Avenue, Nairobi, who know why they were employed – to serve the people. And Mrs Nur, a colleague says, is certainly one of them. She solved an apparently complicated rental box hitch in less than five minutes. We need more of her type in public corporations.

This is for Jean Gilchrist of the Kenya Society for the Protection and Care of Animals. Gilbert K. Too saw a picture of her with the three-legged "Barbie" in the Nation and was reminded of "this blind dog literally crawling with parasites and whose owner is contemplating killing." He adds: "I thought Jean might be kind enough to come to the rescue of this otherwise healthy pet." His e-mail address is kimutai@ashtech.africaonline.com

During a recent storm, Ms R. Anderson, a resident of Kilimani, Nairobi, reports, a wall, just off Marcus Garvey Road, collapsed and broke and blocked a sewerage. As a result, the sewage is flowing past a number of houses, emitting stench day and night. The City Council's sewerage department does not seem interested. They keep saying they will come next week, but never do. Therefore, the residents, "using totally inadequate tools and in extreme discomfort", have been trying to clear the mess.

Pius Wambua Nekea and a couple of friends, feeling rather thirsty for a drink, were excited when they came across the Cool Sideview Bar at Kiserian, Ngong, and couldn't help stepping in. But, on entering the premises, they found a lady selling clothes and mattresses. Isn't there a regulation requiring an immediate change of name on premises once the line of business is changed?